Gas. The pipe is laid. Who knows when the meter goes in?
Your teams take connection requests, lay pipelines, fit meters and audit pumps every day. Most of the status lives on calls and personal phones. See what your company can and can't see today.
● New connection · week 3
Connection · Flat 3B
Task
✓
Pipeline laid
20 Jan
?
Meter fitted
No update
Gas on
—
Last update: a phone call · 6 days ago
Your connection register. What can your company see today?
Eight things your teams handle every day. Mark each one honestly. Anything you can't see is a blind spot.
Connection register
Account
Period
Statement no.
Time
What happens
Can you see it?
Installations
09:30
Every new connection as a task, and which team has it
DrThe task sits with nobody. The customer calls again.
10:15
Where each connection stands: pipeline laid, meter fitted, gas on
DrYou call the site team to find out. Every time.
11:20
A photo of each fitted meter, with time and location
Dr"It's done," says the team. Nothing to check it against.
New connections
12:40
Every enquiry, with the customer's details and what they asked for
DrEnquiries sit in notebooks and phones.
14:05
Follow-ups until each enquiry becomes an application
DrNobody owns the follow-up. The customer goes quiet.
Customer calls
15:10
Every "when will my gas come?" call, who answered and what was promised
DrPromises live on personal phones.
16:30
Monthly bill reminders, and replies like "I'll pay Friday"
DrThe reply is read. Nobody follows it up.
Pump audits
17:45
Safety audits at CNG and petrol pumps: checklist, photos, who checked and when
DrThe audit happened, on paper. Nobody can find it.
Closing balance
0
Dr
Mark each line to see your balance.
Lines to check
8
Seen (Cr)
0
Blind spots (Dr)
0
Not sure counts. If you can't say, you can't see it.
See what closes themFour cards. Each one closes a different gap.
Your blind spots bring the right cards forward. Tap a card to see what it does.
Mark your register above and the cards that matter to you come to the front.
Installations
Each new connection becomes a task, moved through the stages you set, from pipeline to meter to gas on. The site team updates it on the app with photos that carry time and location, so you see where it stands without calling to ask. Delayed work is escalated.
Covers
Task owner · Installation status · Meter photo
Explore
Field Service Management →
New connections
Every enquiry is stored and managed on the URVA app, with the customer's details and what they asked for. Each one has an owner and a follow-up reminder until it becomes an application.
Covers
Enquiry record · Enquiry follow-up
Explore
Sales Force Automation →
Customer calls
Customer calls and WhatsApp chats run on your company's record, not personal phones. Monthly bill reminders go out on approved templates, and an "I'll pay Friday" reply becomes a follow-up.
Covers
Status calls · Bill reminders
Pump audits
Safety audits at CNG and petrol pumps follow your own checklist on the app, with photos, time and location. Every audit is stored with who checked it and when, for central review.
Covers
Pump audits
One home. Every stamp in place.
Follow one home from its first enquiry to its first bill. Switch to see the same journey with URVA.
URVA Gas connection card
New home connection · p. 1
Date
Particulars
Stamp
04 Jan
×Written on a slip at the office.
Her request is stored on the app with her details and given an owner.
Enquiry logged
Missing
Enquiry logged
URVA Sales
08 Jan
×Nobody calls back.
A reminder brings the follow-up. She applies.
Followed up
Missing
Followed up
URVA Sales
20 Jan
×Known only to the site team.
The site team marks the stage done on the app.
Pipeline laid
Missing
Pipeline laid
URVA Service
26 Jan
×Answered from a personal phone.
Her "when will the gas come?" call is on record, with what was promised.
Call on record
Missing
Call on record
URVA Connect
Continued
p. 2
Date
Particulars
Stamp
02 Feb
×"It's done," on a phone call.
Meter photo pinned, with time and location.
Meter fitted
Missing
Meter fitted
URVA Service
03 Feb
×Found out when she called again.
Task closed. You saw every stage without calling.
Gas on
Missing
Gas on
URVA Service
01 Mar
×Reminder sent. Reply lost.
Her first bill reminder goes out. Her reply becomes a follow-up.
Bill reminder
Missing
Bill reminder
URVA Connect
Every step happened. None of it is on one record.
Seven stamps. No gaps.
Teams across India that work with URVA
Your bill is ready. Bring it to the demo.
We'll go through each line with your team and show where URVA fits.
Gas bill
URVAVisibility slip
Mark your statement to print your list.