Pharma. Your MR took an order today. Who else knows?
Your MRs sell to doctors, chemists and stockists all day. Orders, follow-ups and promises live in WhatsApp, notebooks and personal phones. See what your company can and can't see today.
● Stockist visit · Andheri
New order
10:42
12 cartons · Stockist, Andheri
Sent from the MR's phone
Seen by
✓
MR
?
Manager
?
Head office
?
Target
Known to
1 person
Your sales report. What can your company see today?
Eight things your MRs handle every day. Mark each one honestly. Anything you can't see goes down as not reported.
MR sales report
Account
Period
Report no.
Time
What happens
Can you see it?
Sales
09:30
Orders each MR took today, and from which chemist, stockist or clinic
DrOrders sit in WhatsApp and notebooks.
10:15
Expected orders in your pipeline, against each MR's target
DrYou find the gap at month end.
11:20
Every new lead, routed by therapy area, and its next follow-up
DrInterested buyers wait. Nobody owns the follow-up.
12:40
Which accounts each MR covered on his beat today
DrVisits are written up in the evening, from memory.
Communication
14:05
Sales calls to customers, on your company number
DrCalls go from personal phones. Nothing is on record.
15:10
WhatsApp chats with customers, kept when an MR leaves
DrWhen an MR leaves, his customers leave with him.
16:30
Replies to your WhatsApp sales campaigns, and who answers them
DrReplies come in. Nobody picks them up.
Live answers
17:45
Your MR's questions on the ground, answered from your own brochures
DrThe MR says "I'll check and call you."
Closing balance
0
Dr
Mark each line to see your balance.
Lines to check
8
Seen (Cr)
0
Blind spots (Dr)
0
Not sure counts. If you can't say, you can't see it.
See what closes themThree cards. Each one closes a different gap.
Your blind spots bring the right cards forward. Tap a card to see what it does.
Mark your statement above and the cards that matter to you come to the front.
Sales
MRs take orders on the app at the visit, on each customer's timeline. New leads are routed by therapy area or territory, with a reminder for the next follow-up. MRs plan their beat and check in at each account. Managers see pipeline and target vs achievement for every MR.
Covers
Orders taken · Pipeline vs target · Lead follow-up · Beat coverage
Explore
Sales Force Automation →
Communication
Sales calls run on one company number, with customer numbers masked. WhatsApp chats stay on your company's record, so a new MR picks up the history. Campaigns go out on approved WhatsApp templates, and replies land with the right MR.
Covers
Company calls · Chat history · Campaign replies
Live answers
An AI assistant trained once on your own brochures and product documents, with no internet. MRs ask in plain words, at the counter or the clinic, and get the same answer every time.
Covers
Live answers
Explore
Private Enterprise AI →One sale. Every stamp in place.
Follow one chemist account from a new lead to an order counted against target. Switch to see the same journey with URVA.
URVA Sales diary
One chemist account · p. 1
Date
Particulars
Stamp
02 Jan
×Passed on in a WhatsApp group.
A new chemist lead goes to the MR for that area, with a follow-up date.
Lead assigned
Missing
Lead assigned
URVA Sales
04 Jan
×Written in the evening report, from memory.
The MR checks in at the shop and adds notes at the visit.
Visited
Missing
Visited
URVA Sales
04 Jan
×"I'll check and call you."
The chemist asks about a product. The MR checks URVAshe and answers on the spot.
Question answered
Missing
Question answered
URVAshe
08 Jan
×From the MR's personal phone.
The follow-up call goes from the company number.
Called on record
Missing
Called on record
URVA Connect
Continued
p. 2
Date
Particulars
Stamp
15 Jan
×The reply sits unread.
The chemist replies to your WhatsApp campaign. The reply lands with his MR.
Campaign reply
Missing
Campaign reply
URVA Connect
16 Jan
×Sent on WhatsApp, then lost in the chat.
The order is captured on the app, on the account's timeline.
Order taken
Missing
Order taken
URVA Sales
31 Jan
×Added up from sheets at month end.
The order shows against the MR's target for the month.
In target
Missing
In target
URVA Sales
Every step happened. None of it is on one record.
Seven stamps. No gaps.
Pharma and enterprise teams that work with URVA
Your prescription is ready. Bring it to the demo.
We'll go through each line with your team and show where URVA fits.
℞ · Prescription
URVAVisibility slip
Mark your statement to print your list.