Keep Every Conversation in Focus, Before It Slips Away
With our all-in-one business CRM with WhatsApp that moves chats from personal phones to your organisation
Enhance customer relationships by over 40% with seamless chat, voice, and video integration
Trusted by
the best
Managers Should Manage, Not Monitor.
See URVA Connect in Action
Watch how URVA Connect transforms customer communication by bringing every conversation into one streamlined platform. From chat to voice and video, discover how you can manage all interactions effortlessly, ensuring no customer is ever left behind.
URVA automatically keeps a track of calls & messages, so that your teams focus on the real conversation.
URVA listens to geolocation signals all day, every day, so every meeting check-in and out makes you smarter than yesterday.
URVA makes sales brochure sharing, order taking, lead capture, onboarding, everything real-time with its intelligent mobile app.
OMINCHANNEL CHAT SOFTWARE FOR BUSINESS
automagically solves problems of 3 key stakeholders
Here are 5 features, that you will love to use
Top 5 features in our Business CRM with WhatsApp
One Number for All Communication
URVA Connect simplifies customer communication with a single contact number for voice, WhatsApp, and video interactions. This all-in-one business CRM ensures a unified experience, regardless of how customers prefer to connect.
Click-to-Call Functionality
With click-to-call in URVA Connect, Relationship Managers (RMs) can connect with customers instantly. All calls are tracked, recorded, and stored for easy reference, ensuring every conversation is captured for quality control—essential in any all-in-one business CRM solution.
WhatsApp Integration with CRM
URVA Connect integrates WhatsApp directly into the CRM, allowing RMs to manage all communications from one platform. Every interaction—chat, voice, or media—is automatically logged, providing a complete customer history without switching tools.
Instant Alerts for Leadership
URVA Connect delivers real-time alerts for managers on key issues, including TAT tracking and escalations. Instant notifications for unresolved issues enable proactive management, ensuring leadership stays informed—a hallmark of an effective all-in-one business CRM.
Real-Time Analytics & Reporting
Gain insights into communication patterns, customer satisfaction, and team performance with real-time analytics, empowering you to make data-driven improvements.
Like to Know About Our Customers?
Interested to know even more about our customers?
You Get All of This, for a Small Investment
Get to Know What's Included in URVA Connect
- Performance Dashboards
- Mobile-Optimized
- Escalation & TAT Monitoring
- Customer 360 View
- Voice & Video Call Integration
- Real-Time CRM Sync
- Call & Chat Management
- Omni-Channel Communication
- Secure Media & File Sharing
- Customizable Deployment Options
- Team Management & Monitoring
- Escalation & TAT Monitoring
- Automated Campaigns & Messaging
- AI-Powered Insights
You'll lose 100% of
Customers, You don't repond to
Elevate every interaction with a tool designed for
seamless communication.
- Try free for 21 days
- Secure System
- Live Chat Support
