Communication Tracking
Centralize Calls, Chats & WhatsApp – All in One Place
Your conversations deserve better than scattered screenshots and endless follow-ups. URVA Connect brings smart communication tracking software right into your workflow.
What’s Broken in Your Communication Game?
Let’s face it—businesses lose deals, time, and sanity when communication isn’t organized.
Too many disconnected platforms
Calls here, chats there, zero context anywhere.
No call history? No accountability.
Important calls vanish like a ghost.
Delayed follow-ups kill conversions
No auto-escalations = dropped balls.
Zero visibility for managers
You can’t manage what you can’t track.
Data leaks waiting to happen
WhatsApp chats without oversight? Risky.
Hard to trace past communication
Lost in threads? No unified view of past messages or calls.
What URVA Connect Delivers
This isn’t just a tool—it’s your new communication command center.
Built for Clarity, Speed, and Accountability
Explore the powerful features that make every business conversation count — all within URVA Connect.
Call Integration
Pick Up and Dial – Right From the App
Make and receive business calls without ever leaving URVA. Everything gets logged, no extra steps.
Smart Escalations
When It's Urgent, It Escalates – Automatically
Let no task fall through the cracks. Define SLAs and let URVA route the call or chat to the right person, right away.
Private Mode
Some Conversations Deserve Privacy
Enable “Private Mode” for confidential chats—visible only to selected users.
Call Recording
Every Call, On Record
Record calls for audits, training, or just peace of mind—with easy playback and search.
Full Interaction History
One Customer. One Timeline. Total Context.
Scroll through every message, call, and follow-up for any customer—chronologically mapped.
Simplify Your Customer Connections
Start using the #1 communication tracking software built for businesses that care about customer conversations, speed, and accountability.
- Free forever for up to 5 users
