Field Service Management
Smarter Field Service Management with URVA
From complaint to completion—digitize your field operations with automated task creation, intelligent scheduling, mobile execution, and powerful reporting.
Challenges in Field Service Operations
Manual coordination, inconsistent communication, and lack of visibility are costing your team time and trust.
Manual Complaint Conversion Slows Response
Complaints from customers take too long to be turned into field tasks due to manual handling.
Inconsistent Scheduling and Coordination
Task assignments are scattered, with missed visits and no clear scheduling system.
Overloaded and Misaligned Field Teams
Technicians are burdened with too many or mismatched tasks without proper planning.
Lack of Real-Time Customer Communication
Customers are left in the dark about technician visits, delays, or completions.
No Visibility into On-Ground Progress
Managers can't track technician location, task status, or field updates in real time.
Weak Reporting and Accountability
Reports often miss timestamps, media, or location data—leading to poor audits and escalations.
What URVA Delivers
Field Service Management that’s fast, transparent, and accountable.
Everything You Need for Fast, Transparent Field Execution
From automatic task creation to real-time alerts—URVA equips your field teams with the right tools to deliver faster, smarter, and more accountable service.
Automated Task Creation
Turn complaints and service requests into field tasks—automatically and daily.
📥 Auto-sync with CRM or ticketing tools
👷 Smart allocation to the right technician or vendor
🔄 Daily updates to keep queues clear and action-ready
📝 No manual entry or task duplication
Intelligent Scheduling
by Vendors
Give vendors the tools to manage their field visits smoothly from a central web portal.
🗓️ Assign tasks with date-time slots
🧾 Add custom notes or visit instructions
🔍 Track technician updates in real-time
🌐 Use a centralized web dashboard for all scheduling
Real-Time Customer Alerts
Keep your customers informed at every stage of the service process.
📩 SMS & WhatsApp notifications for visit updates
📆 Alerts on scheduling, rescheduling, or delays
🗣️ Reduces inbound calls and increases transparency
👍 Improves customer experience & trust
Mobile App for Field Technicians
Let your technicians manage jobs end-to-end through a simple mobile app.
✅ Update status, upload photos, close tasks
✍️ Capture digital signatures and remarks
📴 Works offline and syncs automatically later
📋 Access task lists, notes, and history on the go
Location-Based Proof of Work
Capture accurate job evidence with time and location stamps.
🗺️ Every photo and note is geo-tagged
📸 Visual proof supports audits and escalations
📅 Ensures work is done on-site, on time
🔒 Boosts accountability and compliance
Check in. Work.
Check out. Repeat.
Take control over manpower attendance with a solution that works seamlessly across all devices.
- Free forever for up to 5 users
