The Super App for Pharma Sales

URVA helped a leading pharma brand gain 96% visibility across calls, chats, and orders throughout their sales operations.

Starting at ₹99 per user per month

Common Issues in Pharma Sales

Let’s face it, even the best pharma brands struggle when conversations, orders, and follow-ups happen across too many channels.

Call from personal numbers

Calls from personal numbers

Calls went out from personal phones. When a MR left, relationships and data left too.

Tracking

Delayed order tracking

Some updates sat in Excel, others in WhatsApp. By the time anyone found the distributor had already left.

Manager in dark

Managers with no visibility

Without a clear view of calls and orders, managers couldn't tell what was on track and what was slipping.

No call recordings or feedback loops

Call Recording

Without call history, performance discussions were based on assumptions, not real data.

Untracked WhatsApp updates

Whatsapp

Chats happened, but nobody knew where the information went or if it was even seen.

Remote work, zero visibility

Remote work

Remote Work sounds flexible, until visibility dropped and productivity became impossible to track

How URVA helped?

URVA tied together all sales conversations calls, WhatsApp, follow-ups, and reports, for total control and unmatched visibility.

Every Distributor Conversation, Now Recorded

  • The sales team now connects with distributors through one official company number.

  • When a distributor calls now, it routes to the right agent, ensuring faster and more organized follow-ups.

  • The distributor’s number stays masked by keeping customer data protected and leads secure.

Win Distributor's Heart With Super WhatsApp

  • The team still uses WhatsApp just like before, only now, every chat is automatically synced into URVA.

  • When a distributor asks about an order, sales Rep can find the details instantly instead of digging through messages.

  • Managers now easily view ongoing conversations, keeping communication clear and organized for everyone.

Customer 360 for Doctor, Chemist & Distributors

  • Every doctor, chemist, and distributor now has their own connected profile.

  • All calls, WhatsApp messages, and orders come together in one place, so the team has full context before every interaction.

  • Even if an MR changes, the next person simply continues the conversation – without losing track of history or relationships.

Real Time Dashboards & Daily Reports

  • Managers now get real-time visibility without waiting for daily reports.

  • They see which calls happened, what follow-ups are pending, and how orders are progressing – all in one view.

  • Now that everything is visible upfront, reviews happen faster, feedback is more focused, and teams are improving exactly where it matters.

Remote Work Now Fully Tracked.

  • Now, even when teams work remotely, managers can clearly see what’s happening.

  • Every call, chat, and order update is captured automatically without any extra reporting.

  • Work stays transparent, wherever the team is working from.

See The Impact in 60 Days

URVA brought structure, speed, and transparency to the company’s entire telesales process turning scattered communication into measurable growth.

🔍 Visibility into daily sales conversations
88%
📈 Higher order conversions through structured follow-ups
62%
💼 Operational continuity, even with remote teams
93%

62% higher conversions

Super Charge your Pharma Sales.

Extra 10% discount if you sign up in 10 days