What businesses often ignore that drives customers away
We’ve all had those frustrating moments – the SMS that never arrived, the missed email, or the never-ending call wait. These aren’t just minor inconveniences; they’re deal-breakers. In a world obsessed with flashy advertisements and skyrocketing sales figures, customer service often takes a backseat. India, our outsourcing superhero, might be acing the global game, but […]
Simplifying Real Estate Sales Communication
As a sales executive in the real estate industry, you know that building relationships with clients, promoting properties, and closing deals are key to your success. However, with so many communication channels to manage, it can become overwhelming and negatively impact your productivity. URVA Connect offers a solution to these problems and acts as a […]
Bank CRM Enhancement Tips | URVA
Every customer relationship manager can relate to that uneasy sensation of engaging in an unpleasant interaction with a customer. Have you ever wondered where the frustration came from in that brief moment against your welcoming and cheery greeting? When we started paying close attention to these cases, we realised the frustration of these angry customers […]