Drive up equipment uptime & services
revenue with URVA Service
URVA Service delivers an end-to-end field service management
platform to address all aspects of field service operations, so
that telecom carriers and service providers can ensure high
levels of service efficiency and customer experience.
Top Telecom Sector Use Case
Optimization of labor and transport costs
Fewer technicians are needed to perform field maintenance tasks, and well-informed technicians are required to make fewer service visits overall.
Improved SLA and client satisfaction
The system enables effective task management, allows TAT tracking and allows you to meet the expected deadline, so clients remain loyal.
Efficient team management
A telecom operator can plan appropriate service visits and avoid serious failures with advanced scheduling options and warning alerts.
Faster and better decision making
Keep a real-time view of the health of your business. Stay up to speed on your team's TAT, auto-schedule reports, and get notifications.
Tale of Success
VODAFONE M PESA EXTENDS FIELD WORKFORCE OPTIMIZATION WITH URVA
Connect your telecom operations—on a single platform.
Simplify service delivery with insights to take proactive action. Deliver better customer experiences.
- Task assignment in bulk and beat planning
- Location intelligence with real-time task visibility
intuitive dashboard. - Track field performance on a single dashboard
- Digital forms for data collection.
- Task management made easier for field technicians
Got questions?
Don’t worry we’ ll help you find solutions for every business challenge.